Evidence-Based Design in Medical Centers and the Effects on Patient Satisfaction (Case Study: Kasra Hospital in Tehran, Iran)
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Abstract
Evidence-based design (EBD) is a design approach that emphasizes using valid data to examine its effect on the design process. This approach is an important and growing movement towards creating a safe environment to take care of patients.
The purpose of this study is to improve design principles in hospitals and medical centers based on the EBD and put patients at the center of this approach to achieve patient satisfaction.
The research method is based on the bibliography studies, field observations, and data collected through the Delphi technique and questions asked from five experts in the architecture of medical spaces of Kasra hospital in Tehran, Iran using ASPECT software.
According to the obtained results, threshold rate of 6, the average factors of views (3.646), nature and outdoors (3.472), comfort and control (3.913), Legibility of place (3.900), facilities (3.079) and staff (3.594) has a relatively higher average than the average, The average of privacy and participation (2.769) and interior design (2.896) is lower than average, indicating low satisfaction with the mentioned factors. Also, the average of architectural features, Interior design features, and Mental and social features are reported as 3.166, 3.309, 3.073, and 3.817, respectively, and the total average score of the number It is almost favorable, and in general, the patients' opinion about the condition of the hospital is less than satisfactory.
Keywords: Medical Centers, Evidence-Based Design, Patient Satisfaction, Kasra hospital
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